Golden Season Pte Ltd
Effective Date : 1 January 2026
Last Updated : 1 January 2026

Golden Season Pte Ltd (“Golden Season”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws in Singapore.

This Privacy Statement explains how we collect, use, disclose, store, and protect personal data when you interact with us, including through our website, business communications, products, services, customer support channels, and other dealings with us.

By interacting with us, submitting information to us, or using our services, you acknowledge that your personal data may be collected, used, disclosed, and processed in the manner described in this Privacy Statement, subject to applicable law.

 

What Personal Data We Collect

“Personal data” generally means data, whether true or not, about an individual who can be identified from that data, or from that data together with other information to which we have or are likely to have access.

Depending on the nature of your interaction with us, we may collect personal data such as:

• your name;
• contact details such as phone number, address, and email address;
• company name, job title, and business contact information;
• billing and payment information;
• delivery and shipping information;
• account or login details, where applicable;
• correspondence, enquiries, feedback, and complaint details;
• transaction and purchase history;
• photographs, CCTV footage, or visitor records, where applicable;
• technical data such as IP address, browser type, device information, and website usage data; and
• any other personal data you provide to us or that we lawfully collect. 

How We Collect Personal Data 

We may collect personal data in a variety of ways, including when:

• you contact us by phone, email, website form, social media, or in person;
• you purchase products or services from us;
• you request quotations, information, or support;
• you register for an account, event, promotion, or mailing list;
• you submit documents or forms to us;
• you visit our premises;
• you browse or interact with our website;
• you apply for employment with us; or
• third parties provide information to us lawfully, such as business partners, service providers, public sources, or persons acting on your behalf.

Where you provide us with personal data relating to another individual, you should ensure that you have the authority or consent to do so where required.

Why We Collect, Use, and Disclose Personal Data

We may collect, use, disclose, and process personal data for purposes such as:

• providing products and services to you;
• processing orders, payments, deliveries, returns, or refunds;
• communicating with you regarding enquiries, transactions, or customer support;
• verifying identity where necessary;
• managing our relationship with customers, suppliers, and business partners;
• maintaining business and transaction records;
• improving our products, services, website, and customer experience;
• conducting internal research, reporting, planning, and administration;
• sending service-related updates or administrative notices;
• sending marketing or promotional communications where permitted by law;
• managing events, promotions, surveys, or campaigns;
• ensuring security, fraud prevention, and risk management;
• monitoring and protecting our premises, systems, and assets;
• complying with legal, regulatory, audit, and compliance obligations;
• establishing, exercising, or defending legal rights; and
• any other purpose reasonably related to the above or otherwise permitted by law.

We may also use personal data for purposes notified to you at the time of collection or as otherwise required or permitted by law.

Consent

Where required under applicable law, we will collect, use, or disclose your personal data with your consent.

Your consent may be given expressly or may be deemed from your conduct where permitted by law, such as when you voluntarily provide your personal data for a stated purpose.

You may withdraw your consent for our collection, use, or disclosure of your personal data by contacting us using the details below. However, depending on the nature and scope of your withdrawal, we may not be able to continue providing certain products, services, or support to you.

Disclosure of Personal Data

We may disclose your personal data to third parties where reasonably necessary for the purposes described in this Privacy Statement, including:

• our employees, officers, and authorized representatives;
• related corporations or affiliated entities, if applicable;
• payment processors, banks, and financial institutions;
• IT vendors, cloud service providers, and system administrators;
• logistics, delivery, warehousing, and fulfilment providers;
• professional advisers such as lawyers, auditors, consultants, and insurers;
• business partners, contractors, and service providers;
• regulatory authorities, government bodies, law enforcement agencies, or courts; and
• other parties where disclosure is required or permitted by law.

We take reasonable steps to require third parties handling personal data on our behalf to protect it appropriately and use it only for authorized purposes.

Cross-Border Transfers

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to that required under Singapore law, where applicable.

Accuracy of Personal Data

We generally rely on personal data provided by you or your authorized representative. To help us keep your personal data accurate, complete, and up to date, please inform us promptly of any changes to your personal details.

Protection of Personal Data

We take reasonable security arrangements to protect personal data in our possession or under our control from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These measures may include:

• access controls and user permissions;
• password protection and authentication measures;
• secure storage systems and restricted physical access;
• staff training and confidentiality obligations; and
• appropriate administrative, physical, and technical safeguards.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Personal Data

We retain personal data only for as long as it is reasonably required for business or legal purposes.

We may retain personal data for as long as necessary to:

• fulfill the purpose for which it was collected;
• comply with legal, accounting, tax, regulatory, or reporting requirements;
• resolve disputes; or
• enforce our rights and agreements.

When personal data is no longer needed, we will take reasonable steps to delete, destroy, anonymize, or otherwise dispose of it securely in accordance with our internal policies and applicable law.

Access and Correction Requests

Subject to applicable law, you may request:

• access to personal data about you that we hold; and
• correction of your personal data if it is inaccurate or incomplete.

We may require sufficient information to verify your identity and understand your request before processing it. We may also charge a reasonable fee for access requests where permitted by law, and we will inform you of any applicable fee in advance.

We reserve the right to decline requests to the extent permitted or required under applicable law.

Marketing Communications

Where we send marketing or promotional materials, we will do so in accordance with applicable laws.

You may opt out of receiving marketing communications from us by using the unsubscribe function in the message, where available, or by contacting us using the details below. Even if you opt out of marketing messages, we may still send you service-related or transactional communications where necessary.

Cookies and Website Usage

If we operate a website, we may use cookies and similar technologies to:

• enable website functionality;
• improve website performance and user experience;
• remember preferences;
• understand website traffic and usage patterns; and
• support analytics, security, and administration.

You may manage cookie settings through your browser. Disabling cookies may affect certain website functions.

If you use our website, we may also collect technical information such as:

• IP address;
• browser type and version;
• device type;
• referring pages;
• pages visited; and
• date, time, and duration of visits.

Third-Party Websites and Services

Our website, communications, or services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices, content, or security of those third parties. You should review their privacy policies separately.

Children’s Personal Data

Our products and services are generally not directed to children unless specifically stated otherwise. If you believe a child has provided personal data to us without appropriate authorization, please contact us so that we can take appropriate steps.

Employment-Related Personal Data

If you apply for a job with us or are employed by us, we may collect, use, and disclose your personal data for employment-related purposes, including:

• recruitment and evaluation;
• background and reference checks, where permitted;
• work pass, payroll, benefits, and HR administration;
• performance management and training;
• workplace safety and security; and
• compliance with legal and regulatory obligations.

Additional employee privacy notices may apply where relevant.

Changes to This Privacy Statement

We may amend, update, or revise this Privacy Statement from time to time. The updated version will supersede earlier versions once posted or otherwise communicated by us.

You should review this Privacy Statement periodically to stay informed of how we handle personal data.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Statement or our handling of personal data, please contact:

 

Golden Season Pte Ltd

Attention : Data Protection Officer / Privacy Contact
Address : 31 Playfair Road, Golden Season Building, Singapore 367993
Email : info@goldenseason.com.sg 
Phone : +65 68632228